Alex AMMAR   Alexander H. AMMAR

  Address :     2915 Bering Drive, Houston, TX 77057

  Phone :        713-231.6954

  e-mail :        alex.ammar@sbcglobal.net

  Homepage:   https://alex-ammar.tripod.com/

  

 

O B J E C T I V E
  Financial Analyses, Business Management, and Business Control position within a dynamic corporation where international experience as well as demonstrated skills in sales managing, planning, forecasting and analyses can be translated into improved growth and profitability position
 
P R O F E S S I O N AL   E X P E R I E N C E
04/03 – 04/06 Business and Finance Manager
Siemens: A service company in the telecommunication, Energy, and Transportation Industries, with over $25 M in annual sales, and operations in Europe, Middle East, and Africa (EMEA)
 
• Defined company’s yearly Budget, Sales Plan, Rolling Forecasts, and Business Target Agreements
• Reported monthly Sales and Performance Analyses to the company’s Corporate Headquarter in Germany
• Managed to maintain Order Intakes, Sales, Costs, and EBIT volumes in line with budgets and forecasts
• Reached planned objectives three years in a row, and improved the Accounts Receivable situation
• Managed a team of 7 Project leaders in Telecommunication Networks (Fixed, Mobile and Intelligent Networks), Information Systems and Power Generation (running projects, Channel Management and Shared Services) for local market and EMEA regions
• Maintained strong relationships with strategic customers and outsourcers, and acted as escalation point for difficult or unresolved issues
• Developed a sales pipeline tool to follow-up on running and pending offers, frequently updated to keep track of all upcoming opportunities
• Supervised the implementation of the in-use ERP (Order Management, Invoicing/Billing, Projects, Purchase and Logistics modules) with external consultants within the company’s Consolidation process
• Proposed program and system generated reports customization for the in-use ERP, and tested final system’s outcomes in order to better respond to the company’s needs

10/00 – 03/03
eCommerce Project Manager
 BATAM Group, Tunis: A retail group of 12 subsidiaries: Electronics, Appliances, IT (Hardware & Software), Furniture, Real Estates, Travel, Clothing, Food and Paramedical
 

 • Defined project requirements, including budget, planning, resources allocation, and tasks assignment
• Supervised the implementation of the multi-organization Oracle iStore online selling platform for the Group’s subsidiaries by defining functional processes, business aspects, and system interfaces
• Managed the development of project deliverables, from product concept to deployment (project charters, budgets, project plan, test plan …)
• Developed testing cases, testing procedures and strategies during the different phases of the project implementation process in order to evaluate the outcomes and detect eventual system’s working problems
• Established performance testing capabilities to validate the software response times, provided analyses in determining performance bottlenecks and recommended possible solutions
• Managed the development of websites (content, catalog structure, photos, effects…), and controlled the project progress through periodic reports
• Monitored the performance of the eCommerce solutions, including achievement of terms and deliverables specified in relevant service level agreements

Customer Centricity and Reward Program Project Manager

 • Managed a team of 12 operators to follow-up on customers’ satisfaction inquiries
• Supervised the set up and the progress status of the customers Reward Program
• Built an optimized model to manage the progress of the Reward Program
• Prepared and analyzed statistics on market evolution and trends, and customer satisfaction measures
• Coordinated with the Marketing Department to establish customer rewarding campaigns

06/98 – 08/00
IT and Engineering Support
Honeywell Hi-Spec, Houston, TX: A leading worldwide supplier of industrial automation solutions and control technologies within the Petrochemical industry
 

 • Assisted engineers in building Operator Training Simulators for the oil and gas industry
• Built model block diagrams using a Computer Aided Design software (AutoCAD)
• Created user interactive schematics using an SL-GMS based software, and tested final outcomes through reverse engineering processing tool

I N T E R N S H I P S
 
Summer 95 BIAT International Bank, Tunis
Four months within the Currencies and Exchange Department
 
Summer 96 STAFIM Peugeot, Tunis: French automobile manufacturer
Four months within the Finance and Accounting Department
 
E D U C A T I O N

09/97 – 12/99
Masters of Business Administration (MBA)
University of Houston, TX
Concentration in Management of Information Systems (MIS) with emphasis in the Internet for Managers and eCommerce as a way of doing businesses, and in the Relational Database Management Systems (RDBMS): logical and physical database design, development and implementation

09/94 – 06/97
Bachelor of Science, Finance and Banking Management
 Higher School of Management, Tunis
Senior Project: Inflation, Inflation Tax and Segniorage: An economic study on the increase in Government revenue induced by an increasing inflation, and its impact on the overall economy indicators

 

S K I L L S
BUSINESS / FINANCE/ MANAGEMENT SKILLS
• Strong communication skills, and ability to effectively interface with all levels of an organization
• Team leadership experience, including tasks assignment, coordination and supervision
• Company’s performance reporting, Resources Allocations, and cost control analyses
• Providing detailed project objectives, business processes and cost-benefit analyses
• Financial and statistical analyses / Strategy and procedures analyses
• Budgeting, Planning and Rolling Forecasts elaboration and analyses
• Project Management, Sales and Business plan development
• Billing, Account Receivable and Customer Management

COMPUTER SKILLS
• DATABASES & LANGUAGES: ORACLE (SQL & SQL*Plus), Microsoft ACCESS, HTML
• PRODUCTIVITY TOOLS: Extensive user of MS Office tools (Excel, Access, Word, PowerPoint, FrontPage and Outlook), AutoCAD, SL-GMS (Sherrill Lubinski-Graphical Management System), Oracle Applications, Oracle CRM, Oracle iStore, PYRA ERP and EXACT ERP
• Software Testing and ERP Modules Workflow Analyses (Quality Assurance)
• Design Engineering and Production Design

 

E X T R A C U R R I C U L A R   A C T I V I T I E S
 
• Member of Rotary Club: Humanitarian Association
• Member of AIESEC: International Association of Economic Science and Commercial Studies

 

L A N G U A G E S   P R O F I C I E N C Y

Fluent in English and French

 

R E F E R E N C E S

Available upon request

 

A V A I L A B I L I T Y

September 2006

 

R E S I D E N C Y   S T A T U S

Permanent Resident